Responsible Gambling Policy

At OnlyWin Casino, we want gambling to remain a controlled activity. Player safety matters to us, so we provide ways to monitor your activity, set limits and take a break when you need one. These tools are available to help you make decisions that suit your circumstances.

Our approach to player protection

Safer gambling starts with clear information and practical controls. We encourage you to decide how much time and money you are comfortable spending before you play, then check your account activity regularly. If gambling stops feeling manageable, you can use an account control or ask our support team for help.

Tools to control your activity

Deposit limits

You can set daily, weekly or monthly deposit limits in your account. Choose an amount you can afford without affecting essential expenses. A lower limit takes effect immediately; an increase is subject to a waiting period. You can review your limits in the responsible gambling section of your account.

Loss limits

Loss limits let you set a ceiling on how much you can lose over a chosen period. They can help you keep spending within a budget, including on days when play does not go as planned. Set the limit before you start rather than adjusting your plans during a session.

Time limits and account breaks

Session limits and reminders can help you keep track of time. If you want longer away, you can request a time-out to pause access to your account. Taking a break is a reasonable choice at any point; you do not need to wait until gambling becomes a problem.

Self-exclusion

Self-exclusion is available if you need a longer break. It restricts access to your account for the period you choose. Contact our support team if you need help setting it up or understanding what happens to your account during the exclusion.

Signs it may be time to stop

Pay attention if you are spending more than planned, trying to recover losses, hiding your activity, or finding that gambling affects your sleep, work or relationships. These are reasons to pause and seek support. You can use a limit or account break even if you are unsure what to do next.

Ways to maintain control

Set a spending budget and a time limit before each session. Do not use money needed for bills or borrow to gamble. Take regular breaks, avoid playing when upset or under pressure, and check your account history against the limits you set.

Independent help and support

You do not have to manage concerns about gambling alone. GamCare, GambleAware and Gamblers Anonymous offer information and support in the UK. You can also speak to a healthcare professional for confidential guidance. If you need help using OnlyWin Casino’s account controls, please contact our support team.